PRIVACY POLICY

Privacy Policy.

Rplustransfers is committed to respecting the privacy of its users. Browsing the Rplustransfers website presupposes acceptance of its Privacy Policy.Rplustransfers reserves the right to change its privacy policy at any time. We recommend that it be consulted regularly.

Information available on the website

The information provided through this website is provided free of charge and for information purposes only, not creating any commercial relationship between the user of the website and Rplustransfers

Links to Third Party Websites.

To facilitate accessibility, Rplustransfers may include links to other websites. We encourage you to review and accept the rules of these websites before using them. Rplustransfers assumes no responsibility for its quality, content or other functionalities.

Blogs & Social Media.

This website hosts a blog and links to services classified as social media, which allow you to share content with other users.

Any contributions from our users posted through social media may be read, collected, or used by other users of those social networks. In this way, Rplustransfers will not be responsible for the inappropriate use of the content that our users have obtained through social networks.

Applicable Law and Competent Court.

These Terms and Conditions are governed by and construed in accordance with Portuguese law. The Lisbon District Courts, to the exclusion of any other, are competent to resolve any dispute resulting from the interpretation and application of these Terms and Conditions for the use of the Rplustransfers website

Privacy Policy.

Privacy and the protection of your personal data are important to Rplustransfers.

This Privacy Policy describes how we process your personal data and how you can exercise your rights as the owner of personal data processed by Rplustransfers, which acts in accordance with the General Data Protection Regulation (“GDPR”) and other applicable legislation.

What personal data do we process, who do you respect, and how is it collected?

Personal data is any information relating to an identified or identifiable natural person. A natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, identification number, location data, electronic identifiers or one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person shall be deemed to be identifiable.

Rplustransfers only collects data that is appropriate, relevant and limited to what is necessary in relation to the purposes for which it is processed.

Rplustransfers may process the following categories of personal data:

1. a) identification data (e.g. name, naturalness, date of birth, gender, taxpayer number, citizen card or passport details);
2. (b) contact details (e.g. telephone number, address, email and Skype addresses);
3. (c) data on qualifications and professional status (e.g. education, qualifications, certifications, languages, curricula);
4. (d) Professional data (e.g. position, function, job description, company and address of the job);
5. (e)banking, financial and transaction details (e.g. IBAN, SWIFT, PayPal).

Personal data subjects are the natural persons to whom the personal data relates.

The categories of personal data processed by Rplustransfers may belong to different categories of data subjects, such as customers, employees, customers or candidates of Rplustransfers.

Rplustransfers collects personal data through various means and at various times, namely when you send us an e-mail, when you contract our services or when you make a professional request.

In some cases, Rplustransfers may indirectly collect personal data, including through public sources.

Why and on what legal basis do we process your data?

Rplustransfers may process personal data for the following purposes and in accordance with the following legal grounds:

1. a) Provision of services offered by Rplustransfers, which includes opening the client in the system, recording of the quotes submitted, communications with the client and filing of documentation in digital format.

The legal basis for the processing of this data is the execution of a contract or the legitimate interest of Rplustransfers in the processing of its customers’ information, ensuring the provision of a quality service.

1. b) Communications and sending of information, including dissemination of newsletters and publications and offer of services that may be of interest to our customers.

The legal basis is the client’s consent to receive communications and information related to the provision of services.

1. c) compliance with legal obligations, including the communication of data to public bodies.

The legal basis is compliance with a legal obligation.

1. (d) Billing and accounting management, including billing and account management and maintenance of records on file.

The grounds for lawfulness are the execution of a contract, legitimate interest and compliance with a legal obligation, in order to invoice the services provided in a timely manner, which allows efficient management control to be maintained and compliance with legal obligations to be ensured.

1. e) Collection and judicial and extrajudicial claims, including the collection of amounts owed by customers.

The legal basis is rplustransfers’ legitimate interest in complying with your claims.

1. (f) Recruitment and selection, which includes the analysis of applications and resumes, as well as the internal employee selection procedure.

The legal bases are the pre-contractual steps and the legitimate interest of Rplustransfers in analysing applications and sending candidates to the internal selection process.

What are the retention periods for personal data?

Rplustransfers will only keep your data for as long as necessary to achieve the purposes of the processing for which it is intended or for the period required by applicable legal or regulatory rules.

The storage periods of personal data, according to each purpose of the processing, are as follows:

1. a) Provision of the services offered by Rplustransfers: duration of the contractual relationship, plus 10 years.
2. (b) Communications and sending of information: until the interested party expresses their opposition.
3. c) Billing and accounting management: 10 years.
4. d) Collection and judicial and extrajudicial claims: until the payment of outstanding amounts or the resolution of the dispute, as appropriate.
5. e) Recruitment and selection: 2 years, counted from the submission of the application or CVs, in the event that the candidate is not selected, and during the period in which the professional relationship with Rplustransfers is maintained, in the remaining cases.

Who do we share your personal data with?

Rplustransfers does not pass on your personal data to third parties, except in cases where this is necessary for the provision of the services you have contracted or the fulfilment of legal obligations.

In the case of the transmission of data to service providers, in particular with regard to IT services, Rplustransfers guarantees that it uses only service providers to provide the necessary and appropriate technical and organisational measures to protect your personal data.

The transfer of data to third parties is carried out in accordance with the applicable data protection legislation and within the limits of the purposes and legal bases set out in this Policy.

In cases where the transfer of personal data involves an international transfer of personal data, Rplustransfers will ensure that the data transfers are carried out in strict compliance with the applicable legal regulations.

Is your personal data secure?

Rplustransfers has implemented appropriate technical and organisational measures to protect personal data from destruction, loss, alteration, unauthorised disclosure or access and against any other form of unlawful or abusive processing. These measures are regularly reviewed and improved to reflect legal developments and available technology.

The technical and organisational security measures created and implemented by Rplustransfers are also required of Rplustransfers’ service providers who may process personal data at your request.

What are your rights as a data subject?

As a data subject, you may exercise the following rights:

1. a) Right of access: at any time, you can request confirmation on whether Rplustransfers processes your data, access to your personal data and information on the processing of your data. You can also obtain a copy of the personal data being processed.
2. b) Right to rectification: if your personal data is incorrect or incomplete, you can request that it be rectified or completed.
3. c) Right to payment: In certain situations, you have the right to request payment for your personal data. This right may be limited in certain situations, such as where the processing of data is necessary to comply with legal obligations to which Rplustransfers is subject, or where such processing is necessary for the purpose of performing, exercising or defending a right in legal proceedings.
4. d) Right to restriction of processing: in certain situations, you may request Rplustransfers to restrict access to personal data or to suspend processing activities. This will happen, for example, in cases where you contest the accuracy of your personal data, for a period of time that allows Rplustransfers to verify its accuracy, or in cases where you have objected to the processing, until it is verified that the legitimate interests of Rplustransfers or third parties override yours.
5. (e) Right to portability: in cases where the processing of the data is based on a contract to which you are a party or your consent, you can ask Rplustransfers to provide you with the data you have provided in a structured, commonly used and machine-readable format. You may also request, where technically feasible, that such data be transmitted to other data controllers.
6. f) Right to object: when the processing of the data is based on the legitimate interest of Rplustransfers or when it is carried out for purposes other than those for which the data was collected, but which are compatible with them, you have the right to object to the processing of your personal data, for reasons related to your particular situation. In such cases, Rplustransfers will no longer process your personal data unless it has legitimate reasons for the processing and they override your interests.
7. g) Right to withdraw consent: In cases where data processing is carried out on the basis of your consent, you may withdraw consent at any time. If you withdraw your consent, your personal data will no longer be processed unless there is another legal basis for such processing.
8. (h) The right to lodge complaints with the supervisory authority: You also have the right to lodge complaints with the competent supervisory authority in relation to matters relating to the processing of your personal data.

The rights described may be exercised, subject to the limitations provided for by applicable law, by e-mail to the e-mail address contact@rplustransfers.com or by sending a letter, Rplustransfers, at the address São Lourenço, 8135-027 Almancil.

Cookie Policy.

What are cookies?

Cookies are small text files with relevant information that are downloaded by your access device (computer or mobile device), through the Internet browser (browser), when a website is visited by the user, in order to store information about the users’ visits.

Cookies themselves do not identify the individual user, but only the computer or mobile device used. Your consent applies to the following areas: rplustransfers.com

Your current status: Consent accepted. Manage your consent.

What type of cookies do we use?

Through its website, Rplustransfers uses the following types of cookies:

1. a) Session cookies: these are temporary cookies that remain in the cookies of your internet browser until you leave the site. The information you maintain allows you to securely manage the various transactions carried out by you during an access session to our website. With shutdown, all session cookies are deleted;
2. b) Permanent cookies: these are cookies that are stored in the Internet browser of your computer or mobile device. These cookies are activated each time you visit our website.

Rplustransfers only uses third-party cookies, i.e. cookies placed and managed by third parties.

Own or third-party filter.

All

The list below details the cookies used on our website.

COOKIE	GUY	DURATION	DESCRIPTION
cookielawinfo-checkbox-analytics	0	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Analytics”.
cookielawinfo-checkbox-functional	0	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”.
cookielawinfo-checkbox-necessary	0	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”.
cookielawinfo-checkbox-others	0	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Other.
cookielawinfo-checkbox-performance	0	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”.
viewed_cookie_policy	0	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

For what purposes are cookies used?

The cookies used have an analytical function, i.e. they are used anonymously for the purpose of creating and analysing statistics in order to improve the functioning of the website.

How to control cookies?

All browsers allow the user to accept, reject or delete cookies by selecting the appropriate settings in their browser.

However, we would like to point out that disabling cookies may prevent some web services from working properly, affecting browsing in whole or in part.

For more details on how you can control and/or delete cookies, please see the www.allaboutcookies.org.

If you have any questions or need additional information about the processing of your personal data, please contact us:

Email: rplustransfers.com

Address: São Lourenço, 8135-027 Almancil.

The Privacy Policy may be subject to updates, so we encourage you to regularly review this Policy.