Return & Refund Policy

At RPlusTransfers, we are committed to providing a quality private transfer service. If you are not satisfied with your experience, we offer a transparent return and refund policy.

Returns & Cancellations

We accept returns and cancellations under the following conditions:

• Cancellations made at least 24 hours before the scheduled pickup time are eligible for a full refund.

• Cancellations made less than 24 hours in advance may not be eligible for a refund.

• If the service is not delivered as promised (e.g., driver did not arrive), you are eligible for a full refund.

Exchanges / Rescheduling

• You may reschedule your transfer at no extra cost if requested more than 24 hours in advance.

• We understand that travel plans can change, and we will do our best to accommodate your new schedule based on vehicle availability.

How to Request a Refund

To request a refund or reschedule your transfer, please contact our customer service at contactrplustransfers.com or call us directly at +351 919412875