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Frequently asked questions
At RplusTransfers, we want to ensure your journey is smooth and hassle-free. Below are some of the most common questions our customers ask. If you need further assistance, feel free to contact us!
How can I book a transfer?
You can book online through our website, WhatsApp, or by calling us directly.
Do I need to book in advance?
We recommend booking at least 24 hours in advance to ensure availability.
Can I cancel or modify my reservation?
Yes! You can modify or cancel your booking up to 12 hours before your transfer.
Do I receive confirmation after booking?
Yes! You will receive an instant confirmation email with all transfer details.
Are the transfers private or shared?
All our transfers are 100% private—no shared rides, ensuring maximum comfort.
What type of vehicles do you use?
We have a modern fleet of comfortable, air-conditioned cars, minivans, and luxury vehicles.
Are car seats for children and babies available?
Yes! We offer free child and baby seats upon request to ensure your little ones travel safely.
Do you provide transfers for large groups?
Absolutely! We offer group transfers with spacious minivans or minibuses.
Where will my driver meet me at Faro Airport?
Your driver will be waiting for you at the arrivals hall with a sign displaying your name.
What happens if my flight is delayed?
We monitor all flights, so don’t worry! Your driver will adjust the pickup time accordingly.
Can I book a transfer from a hotel or private address?
Yes! We provide door-to-door service from any location in the Algarve, not just the airport.
Are your drivers licensed and certified?
Yes! All our drivers are fully licensed, insured, and professionally trained to ensure your safety.
Is your company officially registered?
Yes! We are a legally registered private transfer company in Portugal, complying with all local regulations.
How do you ensure passenger safety?
Our vehicles undergo regular maintenance and sanitization for a safe and clean journey.
Payments & Transparency
How much does a transfer cost?
Prices vary based on distance and destination. You can check our rates here.
What payment methods do you accept?
We accept cash, credit/debit cards, and online payments for your convenience.
Are there any hidden fees?
No! We believe in transparent pricing—what you see is what you pay. No hidden fees or surprises.
Can I request a receipt?
Yes! You will receive an electronic receipt upon request.
